This course aims to provide a comprehensive understanding of leadership, covering key concepts, models, and practical skills. Participants will learn how to lead effectively, foster collaboration, and drive results in their teams and organizations.

• Aspiring leaders
• Current leaders looking to enhance their skills
• Managers, supervisors, team leads
• Entrepreneurs and business owners

By the end of this course, participants will:

• Understand various leadership styles and when to apply them.
• Develop emotional intelligence (EQ) for better team management.
• Learn how to inspire, motivate, and influence others.
• Build decision-making and problem-solving skills.
• Gain insights into conflict management and negotiation.
• Foster a culture of innovation and collaboration.

Module 1: Introduction to Leadership

• Lesson 1.1: What is Leadership?
  • Definition and importance of leadership.
  • Difference between leadership and management.
  • Role of leaders in organizations and communities.
• Lesson 1.2: Leadership Styles
  • Overview of key leadership styles (e.g., transformational, transactional, democratic, autocratic).
  • Identifying your own leadership style.
  • Situational leadership: Adapting style to fit the situation.

 Module 2: Emotional Intelligence in Leadership

• Lesson 2.1: Introduction to Emotional Intelligence (EQ)
  • Components of EQ: Self-awareness, self-regulation, motivation, empathy, and social skills.
  • The importance of EQ in leadership.
• Lesson 2.2: Developing Emotional Intelligence
  • Practical exercises to improve EQ.
  • Building stronger relationships through empathy and active listening.
  • Managing stress and emotions under pressure.

 Module 3: Communication & Influence

• Lesson 3.1: Effective Communication
  • Principles of clear and impactful communication.
  • Active listening and feedback techniques.
  • Communicating vision and goals.
• Lesson 3.2: Building Influence and Persuasion
  • The psychology of influence.
  • Building trust and credibility with your team.
  • How to motivate and inspire action.

 Module 4: Decision-Making & Problem-Solving

• Lesson 4.1: Decision-Making Models
  • Rational decision-making vs. intuitive decision-making.
  • Tools for effective decision-making (SWOT analysis, decision matrix).
  • Avoiding decision fatigue and analysis paralysis.
• Lesson 4.2: Problem-Solving Strategies
  • Approaches to diagnosing problems.
  • Creative problem-solving techniques.
  • Encouraging innovation in teams.

Module 5: Leading Teams & Building Culture

• Lesson 5.1: Team Dynamics
  • Stages of team development (forming, storming, norming, performing).
  • Understanding team roles and dynamics.
  • How to lead high-performance teams.
• Lesson 5.2: Building Organizational Culture
  • The role of leaders in shaping culture.
  • Encouraging collaboration and innovation.
  • Creating an inclusive environment.

 Module 6: Conflict Management & Negotiation

• Lesson 6.1: Managing Conflict
  • Types of conflict in teams and organizations.
  • Strategies for resolving conflicts constructively.
  • Negotiation techniques to achieve win-win outcomes.
• Lesson 6.2: Leading through Crisis
  • Crisis leadership: Key traits and actions.
  • Maintaining calm and clarity in high-pressure situations.
  • Supporting your team during a crisis.

 Module 7: Ethics and Leadership

• Lesson 7.1: Ethical Leadership
  • Importance of integrity and ethics in leadership.
  • Case studies of ethical dilemmas in leadership.
• Lesson 7.2: Building a Culture of Accountability
  • Promoting transparency and fairness.
  • Holding yourself and others accountable.

 Module 8: Leadership in a Changing World

• Lesson 8.1: Leading in the Digital Age
  • The role of technology in leadership.
  • Remote leadership and managing virtual teams.
• Lesson 8.2: Leadership for Social Change
  • Leadership in social and community movements.
  • Understanding the role of social responsibility.

Quizzes and Knowledge Checks after each module to reinforce learning.

Factors that will be considered when determining your final grade for the course.

Quiz

 A short quiz tracks how much of the learning has been absorbed and acts as a progress tracker for you.

 Discussion forum

The forum is the place for you to engage with your peers and tutors. Tutors will reply within 3 to 5 working days.

For further guidance, please refer to the “Discussion Forum – Guidance and Code of Conduct” that is available on the course page.

This activity has no completion requirement.

Exam

Upon completion of all the eLearning modules and quizzes, you will unlock the programme examination.

• The exam consists of multiple-choice questions.
• The passing grade is 65% and you have 70 minutes to complete it.
• You are allowed 2 attempts; however, the second attempt is only released 24 hours after the first attempt.
• A certificate of completion will be granted upon successful completion.

During the course, you will have access to a course discussion forum. The discussion forum is a place for trainers to answer learners’ questions and notify learners of updated standards or items. Your course tutor will remain accessible via the discussion forum throughout the entire course. Expect tutor responses within 3 to 5 working days.

A dedicated support team will be on hand to help you with any questions that you may have.
You can reach the [email protected]